| Author |
Message |
carlostwin Guest
17:40 27/05/05
|
|
Logic Group - Report them to Watchdog
|
|
|
Its time to do something about these arrogant, unproffesional, muppets, report them to Watchdog today! They won't like the negative publicity and hopefully the major players will distance themselves from them because they will be implicated too!
Debt is always a difficult thing to manage, and I appreciate even for those who are owed money. But there is a right and a wrong way to do things, and Logic group, yours is the wrong way!
Please do not tolerate thier behaviour, if enough people take action, things will change.
|
|
|
pand Guest
10:50 19/04/05
|
|
Re: Logic Group....
|
|
|
Re "Logic Group...." posted by bri at 0:33 17/03/05 ...
Do not speak to these bullies on the phone...ring national debt helpline on 08088084000 don not enter into any arrangement with them until you have proper legal advice from the citizen's advice bureau or national debtline...if you don't get thruogh then keep trying -it really is worth it...they are very helpful and put you back in control of the situation.Good luck
|
|
|
|
beaumont Guest
13:07 09/04/05
|
|
Logic Group PLC
|
|
|
| I received a letter from Logic Group PLC demanding my outstanding student loan to be paid forthwith. It is almost a decade since I was a student, and I was under the impression that if the debt is not paid back within so many years the loan is cancelled? I am happy to pay back around �10 a month, but the posts I have seen about Logic Group seem to imply that they are cowboys at best and scumbags at worst. Can anyone advice on the safest course of action with these guys?
|
|
|
|
kickass Guest
15:34 20/03/05
|
|
|
|
|
GRATTAN RIP. OFF WATCHOUT FOR THE 0870 
When you phone Grattan to place a order you get a 0800 but if you have been over billed you have to call a 0870 so grattan make ���� from YOU even when you want to complain about them here are some names and addresses for you if you cant get them on the 0800 number
Current Appointments
SECRETARY: ANDREW, IAN
Address: 226 DUNFORD ROAD
HOLMFIRTH
HUDDERSFIELD
HD9 2DU
DIRECTOR ANDERSON, PETER WILLIAM
Address: 112A OTLEY ROAD
BINGLEY
WEST YORKSHIRE
BD16 3HD
DIRECTOR: CARING, RICHARD ALLAN
Address: CHASE END
COMPTON AVENUE
LONDON
N6 4LH
DIRECTOR: HAWKER, MICHAEL LESLIE BSC
ECON FCA
Address: MONKSHORN
MAIN ROAD, EAST BOLDRE
BROCKENHURST
HAMPSHIRE
SO42 7WT
DIRECTOR: MCAULAY, JANET
Appointed: 03/01/2003 Date of Birth: 15/08/1964
Address: PAVILION HOUSE
COLDBATH ROAD
HARROGATE
NORTH YORKSHIRE
HG2 0PB
DIRECTOR: O�DOHERTY, ELIZABETH
Appointed: 04/03/2004 Date of Birth: 11/01/1971
Address: 44 PRIORY ROAD
SALE
CHESHIRE
M33 2BT
DIRECTOR: OLDHAM, DEREK
Address: 5 COOPER CLOSE
BINGLEY
WEST YORKSHIRE
BD16 4SD
DIRECTOR: OLDHAM, DEREK
Address: 5 COOPER CLOSE
BINGLEY
WEST YORKSHIRE
BD16 4SD
|
|
|
|
wondergeezer
10:51 17/03/05
Posts: 4 
|
|
|
|
|
Re "" posted by davidbahar at 17:43 15/03/05 ...
Hi to everyone . I have noticed that many companies are fobbing there clients off with 0870 numbers and making money from us when we complain, just scroll down there are loads!!!! . BUT we the consumer can fight back . USE www.saynoto0870.com it will give out a cheaper phone number, the one the companies can not make money from. HOPE this helps 
|
|
|
|
bri Guest
0:33 17/03/05
|
|
Logic Group....
|
|
|
Helle there,
I received a letter and a phone call from the Logic Group today... I wasn't in for the phone call but got home and a stern voice on the answer machine just said 'Hello (name) can you phone Denise in 08709031756 as a matter of urgency" No mention of company name or anything? Is it not the done thing, common manners to say the name of the firm you are calling from?
After reading all the above I'm not sure i'm going to enjoy dealing with this lot.....
|
|
|
|
davidbahar
17:43 15/03/05
Posts: 1
|
|
|
|
|
Grattan offer 0800 for orders but when you want to ask about payments you have to call a 0870 number you can be on hold for 1 hour and still not get to speak to some one.
and the call will cost you upto 10p a min per call. Grattan could earnign upto 8pence per min per call. I think that is a rip off, you phone to complain and they charge you for it. so it will cost you to tell them you have been over billed also the free gifts dont always arrive. Grattan is part of the Otto group a German company wich also owns
Kaleidoscope Freemans. I would say dont get any thing from Grattan as lots of people get over charged on their accounts just read some of the other messages.
if you have ever had a problem with grattan and are not happy here are the names and adresses of some of the uk directors, it will cost you less to send them a letter than to phone Grattan 0870.
SECRETARY: ANDREW, IAN
Address: 226 DUNFORD ROAD
HOLMFIRTH
HUDDERSFIELD
DIRECTOR: ANDERSON, PETER WILLIAM
Address: 112A OTLEY ROAD
BINGLEY
WEST YORKSHIRE
BDIRECTOR: CARING, RICHARD ALLAN
Address: CHASE END
COMPTON AVENUE
LONDON
N6 4LH D16 3HD
FOREIGN
DIRECTOR: HAWKER, MICHAEL LESLIE BSC
Address: MONKSHORN
MAIN ROAD, EAST BOLDRE
BROCKENHURST
HAMPSHIRE
SO42 7WT
DIRECTOR: OLDHAM, DEREK
Address: 5 COOPER CLOSE
BINGLEY
WEST YORKSHIRE
BD16 4SD
This is just a small list i can supply the full list by e-mail at no cost. just e-mail [email protected] i will be happy to supply the full list
|
|
|
|
britalian
11:38 11/03/05
Posts: 1
|
|
Re: logic group plc
|
|
|
Re "Re: logic group plc" posted by brassneck at 22:54 10/02/05 ...
Back in 2002 I became a victim of Logic Group PLC thanks to Look Again catalogue. After being badgered into it I offered �60 a month. I had the inevitable follow up phone calls asking for more but I didn't budge. Then after reading the comments on this site a few days back I realised I was till paying Logic by standing order the same �60 a month. Logic have moved offices since so I had no means of contact for them, although I did try through their website, needless to say they didn't reply to my email.. there's a surprise, so in the end I had to contact Look Again for their new number, and low and behold I rang them and guess what....??? They owed ME. Although the repayments had exceeded the total repayment amount they continued to take the standing orders. OK it's mainly my fault for not looking into it further earlier, but if I hadn't have looked how much would they have taken till they decided to stop?
They said they would refund the overpayment. I told them within 48 hours otherwise 'I would go to a debt recovery agency'.
Keep an eye on what they're taking and what you owe... because they wont tell you when you've fully re-paid. They seem to think they can do what they want when they want.. and cause great grief in the process.
|
|
|
|
randythealtitudeburn Guest
11:29 11/03/05
|
|
|
|
|
| hi i was wondering if anyone can help....about six years ago,i got into financial difficulty with the royal bank of scotland,i went to seek advice from the citizens advice beuro and thoght that the debt had been quashed.recently a mr wharton has been turning up at my parents address,demanding the outstanding balance due to the royal bank of scotland,does anybody know how to deal with this man?
|
|
|
|
garethmalh Guest
16:35 22/02/05
|
|
Re: logic group plc
|
|
|
Re "Re: logic group plc" posted by brassneck at 22:54 10/02/05 ...
I too am having problems with logic group reguarding student loans arrears that i only have because of a mess-up by the student loans comapany. Through a little bit of reasearch into the CSA (credit services association) regulations I have found that logic are in breach in several of thier proceedures. If anybody has any trouble with them and wants to know how to complain to the CSA and what you can complain about just drop me a line - [email protected]. The more people who complain through the proper channels the more they will have to work in a proper and decent manner.
|
|
|
|
brassneck Guest
22:54 10/02/05
|
|
Re: logic group plc
|
|
|
Re "logic group plc" posted by dynamite40 at 15:57 02/02/05 ...
Know how you feel. Logic Group are a bunch of faceless gutless and indiscriminate bureucrats.
they agree one thing then go back on it - totally unbusiness like and incredible - they refuse to write and insist on telephoning all the time so you dont get a proper agreement. Suppose this is unenforcable and doesn't meet fair trading standards
|
|
|
|
dynamite40
15:57 02/02/05
Posts: 1
|
|
logic group plc
|
|
|
i am disgusted in the way logic group operate they dont listen they are arrogant and forcefull and i could go on and on and on
both me and my wife are paying these people �27 a month and you guessed it they were on the phone today trying to force our payments up to �30 each
all this aggro thanks to provident and there extortionet apr
can anyone tell me what logic group can do if we dont pay the new ammount
ps if anyone from logic group should read this you all need to get mannors it goes a long way when dealing with the public
treat us with respect we are not scum because we have debts
any way thats my grummble
thanks all
|
|
|
|
Harrassed
5:51 04/09/04
Posts: 134
|
|
Re: Complaint about Grattan catalogue
|
|
|
Re "Complaint about Grattan catalogue" posted by marirobe at 21:42 31/08/04 ...
Challenging catalogue debts
I have noticed a few postings that involve catalogue debts recently. In practice, many catalogue debts are totally unenforceable through the courts. Where this is the case, although they are unenforceable, they are still legal debts and will find there way onto credit files, even though there is a complete defence if they are sued for in the county court. If a CCJ has already been entered (usually in �default� of a response), it may well be possible to have the judgment �set aside�.
The legal position is as follows:
Catalogues provide credit, even where no interest is charged. Under the Consumer Credit Act 1974 (CCA) all credit agreements must be properly documented and signed by the borrower/customer. Signing a receipt for goods that have been delivered is not signing a credit agreement. Where no written agreement has been signed by the borrower/customer, the debt is totally unenforceable under the CCA and there is a complete defence to any ct claim that is issued.
If someone wants to dispute a catalogue debt, s/he should write to the catalogue co and request a copy of the agreement that s/he is entitled to under the CCA, sent a fee of �1.00 and ask the cat co to confirm whether or not they entered a properly �executed� and signed consumer credit agreement.
If no copy is sent (while they should send a �true� copy, this does not have to show signatures) the debt is unenforceable unless and until it is sent (as well as being unenforceable because it is not in writing and signed). Also, a criminal offence is committed by the cat co if the copy is not sent within one month.
Catalogue companies know perfectly well that they are supposed to enter properly executed and signed agreements � they asked the govt to exempt them from these provisions and they were refused (because of evidence of abuse in the mail order industry).
They often do not enter into properly executed and signed agreements, and where this is the case, their agreements are, as stated above, unenforceable through the courts. Where this has happened, as someone cannot be successfully sued (as long as s/he defends the case), there is the option not to pay, provided s/he is not worried by an adverse credit file entry or being able to use the catalogue (and probably others) in the future.
|
|
|
|
marirobe Guest
21:42 31/08/04
|
|
Complaint about Grattan catalogue
|
|
|
I have considered with great interest recent complaints on the Internet about Grattan catalogue falsely promising people audio prizes, which they subsequently don't deliver.
I was sent an unsolicited Grattan catalogue in the spring of this year (with the false promise of a �15 introductory gift, which I never received).
An elderly family member gave me a present of �20 to purchase something from Grattan and I eventually bought some cheap underwear, as it was the only thing that I could find for around the �20 price tag � it was very shoddy, unlike the catalogue picture and was quite useless. This I returned along with some tops when I found that the same items were available at a very small fraction of the cost at ASDA. I do not know where Grattan gets their prices!!
Grattan are now using bullying and blackmail tactics of the lowest order to try and extort more money from me - charging me �10 a month interest on money I don�t owe. They won't enter into any telephone discussion � they just say pay up (a figure that I don't owe them) or we will keep increasing the bill. Is this legal?
In spite of my writing to Grattan on 28.7.04 and 18.8.04 they completely ignore my letters and are bullying and harassing me by letter with regards to money that they falsely claim I owe them.
The matter is making me ill and I have had to take time off from my business with stress.
|
|
|
|
visitor
21:59 22/09/03
Posts: 16777215
|
|
Mr. James White at Logic Group plc Unbelievable how this
|
|
|
Mr. James White at Logic Group plc Unbelievable how this company operates. I was brow-beaten into agreeing to make payments which on reflection I cannot afford. I was not asked about my income or employment status. I was not invited to submit an income/expenditure analysis. They said that they were not an instalment company in one breath but agreed to accept instalments in the next. One payment was a day late and they charged �10 but offered to remove this if I increased my payments. I wrote to Mr. J. White to tell him I could not afford the �8 per week out of a state benefit of �84, and offered �5 per week. I asked him not to phone me again and to correspond by letter in future. Three weeks later and three instalments of �5 paid, I get a phonecall advising me of arrears and that they did not receive my letter. Seems that they prefer to do business over the phone - giving them the advantage to pressurize you, rather than to put things in writing. My advice is to agree nothing by phone and to put it in writing.
|
|
|
|
visitor
13:21 17/06/03
Posts: 16777215
|
|
Mr. James White at Logic Group PLC - A little diplomacy g
|
|
|
Mr. James White at Logic Group PLC - A little diplomacy goes a long way - I'm pleased to say the problem has now been solved. This afternoon I received a call from Pauline who works at LOGIC GROUP PLC. She was very pleasant and said the company was willing to accept the �5 per month we had offered. To make things even easier we are able to send one combined cheque for Grattan, Look Again and Kaleidoscope, rather than three separate cheques.
May I say “Thank you” to Logic Group PLC for being prompt in sorting this out, “Thank you” Pauline for your phone call and “Thank you” Grumbletext for providing this very helpful service. :-)
|
|
|
|
visitor
12:37 16/06/03
Posts: 16777215
|
|
Mr. James White at Logic Group PLC - My wife suffers with
|
|
|
Mr. James White at Logic Group PLC - My wife suffers with bad health; I never know whether or not she's going to be well when the morning comes. To use an analogy it's like throwing a pair of dice - if they come up a pair, she's fine.
Her bad health has resulted in a bout of depression which has been going on for some time now. Over a period of six months she managed to get herself into serious financial debt with a number of mail order catalogues, credit cards and her bank. I only found out because she broke down one night and told me. She thought I was going to leave but I calmed her down and said we'd sort it out in the morning.
Over the next few weeks I'd phoned all her creditors and most of them came to an agreement based on what money she was able to pay each month - my wife isn't able to work but receives Disability Living Allowance.
The last of the creditors, Grattan Catalogue, passed their debt of �201. 24 over to a debt collection agency, LOGIC GROUP PLC, who had already agreed to accept our offer of �2 per month for a debt of �88 to Look Again Catalogue, and �7 per month for �733 owed to Kaleidoscope Catalogue. All three catalogues belong to the same group of companies.
Why Grattan took so long in passing the debt over, we don't know, but when we received a letter from LOGIC GROUP PLC a few weeks ago I immediately rang them to say we were glad to be able to sort things out at last. (My wife isn't able to use the phone as she suffers from a phone phobia - she won't even speak if it's me calling her!) Our original offer to Grattan had been �2. 50 a month, but as four months had gone by and we were managing to keep our heads above water I said we were willing to offer �5 a month. I even wrote them a cheque for this amount and posted it to them as a gesture of goodwill.
Today we received a letter from Mr. James White, a manager at LOGIC GROUP PLC. saying:
”Dear Mrs **********
We are unable to accept your repayment proposals. However in order to avoid this account being passed to our Legal Department, I am willing to accept a minimum of �20. 00 MONTHLY.
We expect to receive your first instament by 08-07-03
Your account will be re-assessed periodically for increased instalments.
Yours sincerely
MR J WHITE
Tel. 08709056980
I rang the Company to question this - quite a few of the creditors had wanted more than we had offered but all bar three had settled for our original offer when they received a copy of our Income/Expenditure. The other three accepted a few �s more.
The lady at LOGIC GROUP PLC wasn't willing to accept our �5 offer, despite having already accepted the other offers for 'Look Again' and 'Kaleidoscope' which were being paid on time.
I calmly asked her to write down: www. grumbletext. co. uk and informed her I would be sending this letter to you. I also asked her to forward our case to her legal dept.
|
|
|
|
| Go to page Previous 1, 2 |
|
|
Do you like
what we're doing here? If you feel we may have saved you a
few quid or made you feel better and you want to support us, (er, that's
me...), you can make a donation for as little as �1 by clicking
the PayPal button to the left
Paypal - fast, easy and secure payments - as widely used by millions on EBay
|
FAQ (Frequently Asked Questions)
Adv. Search
Register
Profile
Log in to check your private messages
Log in
