08712400608 08712400608 Re "Re: Has anyone heard of Waptonesnow.com" posted by brin at 20:35 01/04/08 ...
ok from google cach: t&c:
Quote:
By entering this site/purchasing our services, you accept that we have the right to send you (free) marketing messages promoting similar products and services to you, and you also accept that our preferred partners may also offer you 3rd party marketing and promotions of products and services we think you may enjoy. By entering this site/purchasing our services, you also acknowledge that such promotions may be some time in the future from when your initial purchases were made.
You may choose not to receive any promotional messages from us or our partners, by replying to the promotional message
with the word STOP at any time to 82600 or calling customer support on 08712400608.
PLEASE NOTE: This is a subscription service priced at �4.50 per week.
Check here for full terms and conditions.
This site is for information ONLY
Service Provided by waptonesnow.com
82600:
from PhonePayPLus:
Quote:
Number checker
PhonepayPlus has the following information about the number 82600.
This is a shortcode number. This is a text message service charged at premium rate. The types of services operating on this number can be ring tones, jokes, games tarot, chat, mobile internet services (WAP) and more.
* This service costs �1.50 per text.
To stop the service you simply need to open a text with the words STOP ALL (in capitals) to the shortcode number.If you would like to find out more about this service or have a question about it you should contact the company that provides this service which is listed below.
Tanla Mobile Ltd
39 Charing Cross Road
London
WC2H 0AR
Tel: 08719180999
[email protected]
Last edited by brin on 21:03 01/04/08; edited 1 time in total
I am sick of trying to get rid of these parasites sending me premium rate sms, or Wap text messages. Just as I thought I'd got rid of one company, then I receive a Wap message from waptonesnow.com I have never subscribed to any of them. I visited their website and surprise surprise! its very vague, giving no information on who they are. They are also very crafty, asking you to enter your phone number to opt out, "yer right!" because underneath in small print it also says, that they reserve the right to pass on any information you leave to third parties. If anyone has has dealing with this company or knows who they might be. please let me know.
I lost about �80.00 (taken off my 13 year old son's mobile phone as he opened text messages) about three years ago. The Company behind the scam - STEALTHNET LIMITED - if I remember rightly they are in some way connected to Vodafone. I complained to Offcom, Offsted and the Ombudsman at the time. Imagine my dismay a couple of weeks ago when I wanted passport advice and the first two sites appearing at the top of a list provided by Google were premium rate scams operated by STEALTHNET (I note they have since removed their name, I did complain to the Passport Office, Offcom, etc., again). Why is this insidious company still trading? Why aren't tougher laws in place, doesn't anyone care??? The name is a pun on the way they make their money.
There is a company called A2B Telecomm offering "off the shelf" services as follows: "Reverse Charge SMS generates revenue by charging users for receiving messages on their mobile. Tariffs go from 25p up to �5 per message". I wouldn't be surprised to find out they are in some way connected with STEALTHNET. Well, if you can't beat 'em join 'em. Am tempted to set up my own website with phoney information, buy an "off the shelf service" from A2B and watch the money roll in by way of reverse charge SMS/ and premium rate calls to me .........
In summary, I think REVERSE CHARGE SMS MESSAGING SHOULD BE MADE ILLEGAL. PREMIUM RATE NUMBERS SHOULD BE MADE ILLEGAL. SIMPLE AS THAT.
Blinck operating through Zamano were formally reprimanded and fined �3,000 for sending inappropriate SMS texts less than 6 months ago (case 704544) My daughter foolishly typed her phone no. into the internet with a PIN they provided and was then charged �4.50 a day for ringtones which were never received Blinck say a confirmation message was sent to the phone (also never received) and they seem to try and weasel out of the non delivery of the ringtones by saying it is the customer's responsibility to ensure compatibility and correct configuration. They also helpfully add that the customer should check their statement and so cancel the service earlier (difficult when you only see the statement once a month) but of course this would not be necessary if they provided the service which they charge for. I would like to get the small claims court to give an opinion on this - somebody has to challenge these vermin. I am getting (free) legal advice next week.
This brings Three into line with T-mobile and Vodafone (who have promised to offer this by the summer).
@Mike
I think that the 'promise' that VF have made for summer we can take with a pinch of salt. I was told nearly 18 months ago that their network was set up to offer this option but they were not in a position to to this due to contractual obligations with wap information providers.
81456 More news (some of it from the "horse's mouth") ........
I have just spoken at length to someone at Three about this and other issues. He rang me and was very helpful.
It seems that Three are dealing directly with people who fall victim to this scam, and BETTER STILL, Three can actually bock incoming reverse charge PRS as well as outgoing PRS calls. This brings Three into line with T-mobile and Vodafone (who have promised to offer this by the summer).
I am more convinced than ever tha the key to cleaning up the PRS industry lies in putting pressure on the big networks to force change in their clients' behaviour (the "value chain") rather than waiting for PhonePayPlus to do something.
BTW, it seems that the "value chain" along which this particular short code (81456) was passed was: O2 > Three > 2Ergo > Textanywhere. Both Ergo and Textanywhere appear to have issued this number to a number of different outfits - both legitimate and crooked - who have not other connection with each other.
Anyway, as has been said, I you are a victim of the "81456 LIVE" scam, get in touch with Three.
08718719625 PhonePayPlus have now relented and put up some information about this number and this scam.
Go: http://www.phonepayplus.org.uk/numberchecker/NcdResults.asp and enter "81456".
At 16:01 25/03/08, mike.ward wrote:
0871871962581456
New scam:
Lots of people on Three (though this also seems to be occurring on O2) have been receiving texts from 81456 that say thing such as: "FreeMsg: We have you listed as in In-active user, Please text 'Live' back to us on'81456' or your service will be suspended".
Needless to say, this is a scam. If you replay you will start receiving reverse charge messages.
Phonepayplus know about this but are currently refusing to post any information about this shortcode or the scam on their site.
The service provider (who PP+ will hold responsible if they ever pursue this matter) is:
TextAnywhere Limited The Oast House 9 Brewery Court High Street Theale Berkshire RG7 5AH UK
UK tel: 08451 221 302 Intl tel: +44 8704296988 Fax: +44 8702403619 Email: [email protected]
Their customer services number is "08718719625".
Be aware that TextAnywhere have issued 81456 to a number of content providers in addition to the people who are running this latest scam. There is, for example, a quite unrelated person running a dodgy "win a car competition" on this number who is rather upset that victims of the "81456 LIVE" scam are blaming him for tricking them into thinking that they were being contacted by Three (when people should only really be blaming him for the fact that they have not won and will almost certainly never win a car).
As usual, if you fall for this scam, report it to www.PhonePayPlus.org.uk and insist that your Network refund you. Don't let them pass the buck to TextAnywhere.
Lots of people on Three (though this also seems to be occurring on O2) have been receiving texts from 81456 that say thing such as: "FreeMsg: We have you listed as in In-active user, Please text 'Live' back to us on'81456' or your service will be suspended".
Needless to say, this is a scam. If you replay you will start receiving reverse charge messages.
Phonepayplus know about this but are currently refusing to post any information about this shortcode or the scam on their site.
The service provider (who PP+ will hold responsible if they ever pursue this matter) is:
TextAnywhere Limited The Oast House 9 Brewery Court High Street Theale Berkshire RG7 5AH UK
UK tel: 08451 221 302 Intl tel: +44 8704296988 Fax: +44 8702403619 Email: [email protected]
Their customer services number is "08718719625".
Be aware that TextAnywhere have issued 81456 to a number of content providers in addition to the people who are running this latest scam. There is, for example, a quite unrelated person running a dodgy "win a car competition" on this number who is rather upset that victims of the "81456 LIVE" scam are blaming him for tricking them into thinking that they were being contacted by Three (when people should only really be blaming him for the fact that they have not won and will almost certainly never win a car).
As usual, if you fall for this scam, report it to www.PhonePayPlus.org.uk and insist that your Network refund you. Don't let them pass the buck to TextAnywhere.
@Mike.Ward
The problem with T-Mobile has given me cause for concern as they have a 'Charge To Account Bar' option which is suppose to bar all incoming & outgoing short codes. I also assume that it would stop any other chargeable sms on an account, hence the title. Does this mean by using the 7000*** prefix the scammers have found a way round the blocking system that the networks employ? The plot thickens
Re: 700034624 - Stealth Reverse charge SMS! HELP!! New metho
83660 @ ourproject
Any further news on this?
I made some inquiries with Virgin and PP+ and Ofcom on this - being intrigued. (Sad git! I hear you all cry, but there you are.)
PP+ ignored me.
Ofcom have been in touch and I continue to correspond with them, but- basically - they have not got a clue.
Virgin have been a lot more helpful, although it is difficult for them to grasp that I am making a general enquiry rather than making an individual complaint.
As far as I can gather, these codes are synonyms for short codes. Thus "700034853" indicates "83660" which is used by "Venista".
The "7000" bit is a "prefix" that indicates the type of service. You can identify the real short code and the firm behind it if you ring up Virgin and ask them ............ and if you are lucky enough to get someone on the phone who knows what you are talking about.
But none of this explains why "700034853" without the prefix (i.e. "34853") is different ot the corresponding shortcode or why none of these numbers "700034853", or "34853" or even "83660" is on the phonepayplus website. Nor does this explain why Virgin and T-Mobile (same network BTW) use these numbers on their bills rather than the corresponding shortcodes.
Exactly as this person, his number is 700034190, where as mine is 700034624.
However I have NEVER received any messages. Is there away of finding out who 700034624 is? I have a feeling that T-mobile just re-direct their customer with these queries to Zamano, as this company already has a proven history of this 'crime' - even if in this case they are an innocent party, who will be the wiser?
Something tells me this is something different, simply because it not a shortcode number and there are no texts being received. My handset is capable of WAP, however my WAP is never on and if it was, I would be able to receive those messages.
Do you think may I have stumbled on something new? A new scam? Is there a way of finding out this 700034624 number?
I cant do a STOP ALL as 700034624 is not a shortcode number! I never receive these texts (if that what they are) on my phone just on my bill!
I have reported it to PhonePayPlus but have had no response to them. I have even emailed T-Mobile who have yet to respond to me
Below is a copy of the email I sent.
Let me know what your thoughts are (anyone) and again Mike, many thanks for your response and suggestions.
EMAIL TO T-MOBILE:
To whom it may concern,
On my bill I am receiving a number of charges, each at �1.50 from 700034624
I have been informed by T-mobile that these are premium rate reverse charge SMS that I have supposedly subscribed too.
Interestingly I have never received these texts but yet they are flagged on my bill as 700034624. I have also checked my bill and have never sent a text for such services / short codes
I have spoken to THREE different T-Mobile customer service operators (each on separate occasion), all three have given me three different dates that I had �supposedly� subscribed too, which does not correlate to what I see on my bills.
The general perception is that T-Mobile don�t want to help. The advisors have given me inconsistent information, each time when I prompt them as to when I supposedly subscribed � A massive cause for concern. My solicitor has advised me that T-mobile could be complicit in fraud which is a breach of the 1968 Theft Act as they are unable to show an audit trail proving that I subscribed to these services.
I would like these premium text services STOPPED / BARRED. Each T-Mobile advisor says they have put a bar on this but when I call in another time, the advisor says there is no bar.
This leads me to think that the previous advisor lied in order to end the call prematurely.
These messages are costing me on average �30 - �40 a month, bringing my monthly bills to around �60 - �70 for the last three month. This is almost TRIPLE to what my average bill has been prior to these charges.
T-Mobile is charging me for a service I did not request.
My company solicitor said that this is in breach of the Privacy & Electronic Communications (EC) Regulations 2003. (You did not give them explicit permission to send you text messages and you did not meet all 3 conditions for an implicit opt-in.)
T-Mobile advisors will not block these numbers, despite claiming that they have � Allowing the abuse to continue
The T-Mobile advisors have said it a third party that charges them, which in turn t-mobile charges me. They have given me the details of the company (Zamano) sending the messages.
I PAY YOU, THE SPAMMERS ARE YOUR CUSTOMER AND YOU ARE DEDUCTING THIS MONEY WITHOUT MY AUTHORISATION
I have requested a STOP ALL and have rang their offices, whereby they confirm that I am no longer subscribed to these services, yet I am still getting charged.
PLEASE CAN T-MOBILE STOP THESE MESSAGES OR STOP CHARGING ME FOR THEM
The last advisor I spoke to said they will change my number free of charge, however I would like a BAR to be put in place as I rely on this number.
I am appealing to your better nature and am asking if you could please put an end to this perpetual misery. I am aware that you, as the network operator receives revenue from these illegal and fraudulent messages and as such have a duty to investigate this issue.
As a long term loyal customer, please can you look into this immediately. Please can you put a stop for future charges (I was assured by the last advisor that T-Mobile will not charge me again. The advisor name is Angela and her team number is 7. She refused to give me her surname and refused my request to speak to someone senior but said she has documented this on the case notes).
My next course of action is to get my solicitor to lodge a complaint to OFCOM should T-Mobile continue there lack of response / willingness to help.
T-Mobile has provided a great service in the past and I hope that we both can resolve this issue in a prompt manner. I know T-Mobile are able to put a block on ALL types of unsolicited messages, but are reluctant to do so due to the obvious revenue it generates.
I only want to STOP / BAR these type of services / charges and to also look into refunding these costs I have occurred over the last four month (since it began). Again, I have not received these messages on my phone but my bill says otherwise (for example, it states on my bill that 3 messages were sent yesterday, however I have not received them physically on my phone).
I know that this a known problem but I would appreciate a prompt response
Received a text from 68888 on 3 network to text them back if I wanted to chat to Kate. Then found out I got charged �1.50 for receiving this unsolicited text.
Called 3 - they said nothing to do with them, I would have to sort it out with SpreadMedia.
Sent a complaint to www.phonepayplus.org.uk, the company was already fined in Sep 2007 for the same thing according to an adjudication after an executive member of phonepayplus received an unsolicited text. Sent a copy of the complaint to SpreadMedia demanding a refund also sent to 3 for ref.
Have seen another person on the net report that they received the same text near the time I received one.
got text today 3 free ringtones from www.pocketworld.co.uk, didnt ask for it dont want it anyone else had text from theses people?
Yes, had 2 "service messages" (whatever they are) from them recently. To the best of my knowledge, they are unsolicited.
I tried using the vodafone Contact Us web page, dutifully filled in the form, and pressed "Submit" and guess what? 404 - we cant find the page youre looking for.
And of course theres no telephone number on the Vodafone website that one can call to complain either...
Hi,
I understand why you'd be frustrated about the error and not being able to get in touch. Just to make you aware, we do know about it and it is being escalated and investigated at the moment to see what the problem is.
As soon as we have an update or any more info we'll update the thread to let you know.
got text today 3 free ringtones from www.pocketworld.co.uk, didnt ask for it dont want it anyone else had text from theses people?
Yes, had 2 "service messages" (whatever they are) from them recently. To the best of my knowledge, they are unsolicited.
I tried using the vodafone Contact Us web page, dutifully filled in the form, and pressed "Submit" and guess what? 404 - we cant find the page youre looking for.
And of course theres no telephone number on the Vodafone website that one can call to complain either...
Short Number Scams '81280' - Tanla Mobile Ltd via Orange
08712403500 50-50 next question: Some inane question ....
I have been scammed on my Mobile Phone. A few days after joining the Orange network I started to receive text messages from �81280� (managed by Tanla Mobile Ltd) asking me to join in with a quiz whose questions were ridiculously simple. Since it was clearly just a scam to get me to use a premium rate service I deleted the messages. I received a total of 13 messages, 7 of which arrived between 8.30am and 9.00am on Saturday morning 08/03/08. It appears I have been charged �1.50 per message. At no time have I requested this service, and have had to message Tanla Mobile Ltd to stop sending them in order to stop being charged.
Orange, who are my service provider, are telling me that they are in no way responsible, and are making me phone the company to get my money back. A woman in India, representing Orange, apologised and given me �5 free talk time as a gift to say sorry, explaining that it is a scam and they are powerless to do anything about it. I have a contract with Orange, not with Tanla Mobile Ltd. I pay money to Orange and they have paid Tanla Mobile Ltd, so it seems ridiculous to say that they are in no way liable for this. To confirm that this was the case I called again a day later and was told by a particularly rude english woman from Orange that it was ridiculous to suggest that Orange was in any way at fault for this, despite Tanla's history as a Scamming company (see below).
I was also given the number and web site of the regulatory body that deals with these scams (http://www.phonepayplus.org.uk ). Having trawled their site I find that the company that has been charging me has had 5 previous actions against them and been fined a total of �61,500 over the last year, also receiving a ban from operating for 6 months (from 11 Jun 2007) and for 12 months (from 05 Sep 2007). The latter would still seem to be in force!?! Several of the action are regarding almost exactly the same scenario as I am dealing with e.g. �complaints from members of the public reporting they were being charged for a service they had not requested.�
That a company can use my account with Orange in this way, and in essence empty my Pay-as-you-go account is unbelievable.*That Orange deny any responsibility is very strange, as I pay Orange for my phone service and they pay the companies who run these scams. From the track record below it is doubtful whether Orange are unaware of this type of scam and so, in at least some way, must be considered complicit in this fraud in my opinion.
Of course to actually sort this out means phoning a lot of people, often on terrible phone lines to call centres in Asia, which takes up a lot of time, all of which I am paying Orange for the privilege of doing. However it works out Orange make money, and clearly the scamming companies make a lot of money, and I waste a huge amount of time and energy trying to get my money back that they took off me illegally in the first place.
I have listed the Company below and the cases that stand against them. For Orange and the other networks to continue allowing them on their networks seems ridiculous, and I would love to know how much money Orange receive every time this happens, beyond what it costs me in phone time to sort it out with their staff.
Update : Monday, 10 March 2008
I just phoned PhonePayPlus to report the incident. Details were taken about the text messages and I was given a reference number. I asked who funded PhonePayPlus which seemed to cause some confusion. Eventually I was told they are funded by �the industry�. When I asked what that meant I was told it was �Ofcom and stuff�! She declined to elaborate further.
I phoned Tanla Mobile Ltd, who took details and explained that they are a front company who sell services to their clients, and they couldn�t tell me which of their customers had sent the text messages, they couldn't let me talk to anyone who knew, and that they would 'investigate'.
Tanla Mobile Ltd
39 Charing Cross Road
London
WC2H 0AR
Tel: 08712403500
[email protected]
I did a little more poking about and found out that PhonePayPlus are in fact funded by funds collected by the network operators i.e. Orange, O2 etc. Providers of premium rate services will be charged a 'levy' (2007/08 will be 0.34%.) which network providers collect and hand over to PhonePayPlus.
In other words, Orange take money off me, they pay some to the companies running premium rate services, keep a little back and hand it over to PhonePayPlus.
While PhonePayPlus describe themselves as a "not-for-profit" company that tells us little of how much the directors are paid in reality, just that they make sure they dont run a profit each year.
http://www.phonepayplus.org.uk/pdfs_news/levy_07_08.pdf shows some details of thier accounts and with a Cash At Bank value of �4,274,000 and current assets running at �5,377,000 clearly business isnt too slack.
Am I mad to suggest a conflict of interest here ?
how much do providers like Orange make off these premium Rate Services ?
so not sure if the 68p includes the VAT but roughly:
for every �1.50
omg - so Orange get far more than the scamming company which is a client of Tanla, and yet still they say they are not responsible in anyway ... and of course the govt are happy to get it regulated by insiders in the industry if they are making off it too ...
'your secret admirer is very caring about his friends and holds them dear to his heart. He will do anything for a close friend'
This is the message I received a few days ago from 66400, which I've found out that it is love connections. I have never subscribed to any services ever and i am fuming that i have been billed for this. I sent STOP ALL to the number and received a message saying i had unsubscribed, then 20 minutes later....ANOTHER ONE! I cant believe that people can get away with this theft and i have cancelled my direct debit with vodafone and will pay by cheque next month MINUS the money taken for these texts.
Has anyone else done this regarding their mobile network and did they get any luck??
I Have also received other scams and found out the companies were TRANSACT GROUP LIMITED and M.I.G.
66400 - Love Messages
I found this out for you, hope it helps:
This service costs �2.00 per text.
To stop the service you simply need to open a text with the words STOP ALL (in capitals) to the shortcode number.If you would like to find out more about this service or have a question about it you should contact the company that provides this service which is listed below.
Mobile Interactive Group (MIG)
The Tower Building
11 York Road
London
SE1 7NX
Tel: 08702354042
[email protected]
If you want to make a complaint to PhonepayPlus or want to contact us about this service please follow the steps here.
'your secret admirer is very caring about his friends and holds them dear to his heart. He will do anything for a close friend'
This is the message I received a few days ago from 66400, which I've found out that it is love connections. I have never subscribed to any services ever and i am fuming that i have been billed for this. I sent STOP ALL to the number and received a message saying i had unsubscribed, then 20 minutes later....ANOTHER ONE! I cant believe that people can get away with this theft and i have cancelled my direct debit with vodafone and will pay by cheque next month MINUS the money taken for these texts.
Has anyone else done this regarding their mobile network and did they get any luck??
I Have also received other scams and found out the companies were TRANSACT GROUP LIMITED and M.I.G.
02071539153 Glad I didn't put the whole link on here then! I did suspect the link would be specific/link too a mobile number so didn't include it all.
It's a good warning to others though, NEVER put the full link on here or any other forum as it could mean your signed up, by someone else clicking on it.
Best to always check your bill after receiving any message incase you are reversed billed for it. It doesn't matter if it's WAP push, Service message or bog standard SMS check 3-5 days after receiving it with your service provider to make sure you have not been charged. The earlier you catch any charges the quicker you can cancel it or get the service provider to help you. I always report any to my service provider immediately after receiving them. This covers your back incase the charging company claims you allowed them to continue. Also ask the advisor to make full notes on your account so that it can be used as evidence agains the SPAM/SCAM senders, if you have trouble with them.
I agree the various 'regulators' who have no useful powers at all seem to be growing.
The ICO have limited powers and even if you provide them with loads/all the necessary info they claim they cannot locate or track the companies down. I can using Google, how hard can it be for them with their search powers? Sorry they don't have any!!
PhonepayPlus, rebrand of ICSTIS, have poor powers and seem to issue limited fines so companies again and again repeat offend and get stuipdly tiny fines for obvious breaches of the regulations.
OfCom, well that's another thing. No powers at all, or very unwilling to do anything. Good for Freedom of info act if you want to trace a number. They are a Govt. dept so you can request info about any company they issued numbers too, or find out who a number was given to. They can tell you the company THEY issued the number too, but this has probably been sold on which is harder to trace.
However I think I have managed to partly trace the SPAM SMS from CNT. The London landlind number 0207 153 9153, advertised in the SMS, was sold to Colt Telecom Group a number of years ago. I spoke to an adviser there and they let slip that they owned this number, well that's what I think he said as he was very quiet and sudenly spoke very quickly. He did say write a complaint to them and they will investigate, so seemed to indicate they did still own this number or what would the point be of writing to them?
I'm going to complain to COLT anyway, even if it is not now their number, as the use of the 0207 number is illegal unsolicited marketing.
Today I received a WAP push/Service Message. It did not state who it was from but gave the below link ...
Anyone else had an unsolicited Service Message/WAP push from any company recently?
WAP push/service messages from SPAM sources never do state who they are from, and the link you wrote about is the same kind as I used to get, and many others have reported (ie it includes a generated set of letters and numbers that identifies you and signs you up when you visit the wap site). Annoyingly for posters on this site, if you write the full address down, and someone else enters it in a web/wap browser, it still identifies you and signs you up.
As I've said before, though, you can turn WAP push/service messages off (see previous posts/call your service provider/rtfm), and I don't think they can be charged for. Both of which is unlike text spam.
You are right about a new strategy for scammers and reverse charge thieves, though - there are more and more coming through from foreign countries (I usually have one or two complaints on the go at any one time), about which the "consumer protection" organizations, watchdogs, and regulators seem even more powerless to prevent than normal.
Today I received a WAP push/Service Message. It did not state who it was from but gave the below link (DO NOT view this link on your phone as I think it subscribes you to a premium rate SMS service)
http://w03.v762.net/app/do........... (very long string of text and numbers)
Having done some search engine research it appears v762.net is owned by Venista Holding GmbH & Co. KG, Germany.
Venista tried using WAP push to get me subscribed to a service about 3 years ago. I was wise then and did not click on the link but this is worrying as they are still trying to sign you up without your consent or any details being offered up front so you know what your in for! They also are breaking the rules by not stating who they are or any unsubscribe details in the original communication!
I am going to speak to PhonePayPlus and the ICO about this. Seeing as the link appears to be from an EU (German) company they shuld be able to take action as there are rules to cover Electronic communications within the EU.
I have had no dealings with Venista previously and they have no permission to send me this rubbish.
Within the past month I have received three SPAM electronic communications. One from CNT (in a previous post on here), one from a number in the Seychelles with some wierd content & bad spelling! This is the latest offering of SPAM from the industry. They have been very busy at the start of 2008!
It is possible to block IP data (internet) from certain countries, why is this not possible with any communication? All the phone companies say they cannot block them and they cannot refuse companies to do business with them. This is rubbish. They know rogue companies operate from certain countries. Block them, refuse business with them. It's like any nightclub admission policy, you might have bought a ticket but ROAR applies (right of admission reserved). Companies can refuse to do business with whoever they want. They know that certain countries host a lot of Scams. Of course there are going to be legitimate compaines out there but until the rogue ones can be blocked or wiped out then enforce a blanket ban on certain areas until they get the message and clean their act up.
Anyone else had an unsolicited Service Message/WAP push from any company recently?
Re: 700034624 - Stealth Reverse charge SMS! HELP!! New metho
88066 88066 Well this is really mysterious. Nevertheless, T-Mobile must be able to tell you who they are paying all these �1.50s to. I'll post again if I can find out any more about this.
Exactly as this person, his number is 700034190, where as mine is 700034624.
However I have NEVER received any messages. Is there away of finding out who 700034624 is? I have a feeling that T-mobile just re-direct their customer with these queries to Zamano, as this company already has a proven history of this 'crime' - even if in this case they are an innocent party, who will be the wiser?
Something tells me this is something different, simply because it not a shortcode number and there are no texts being received. My handset is capable of WAP, however my WAP is never on and if it was, I would be able to receive those messages.
Do you think may I have stumbled on something new? A new scam? Is there a way of finding out this 700034624 number?
I cant do a STOP ALL as 700034624 is not a shortcode number! I never receive these texts (if that what they are) on my phone just on my bill!
I have reported it to PhonePayPlus but have had no response to them. I have even emailed T-Mobile who have yet to respond to me
Below is a copy of the email I sent.
Let me know what your thoughts are (anyone) and again Mike, many thanks for your response and suggestions.
EMAIL TO T-MOBILE:
To whom it may concern,
On my bill I am receiving a number of charges, each at �1.50 from 700034624
I have been informed by T-mobile that these are premium rate reverse charge SMS that I have supposedly subscribed too.
Interestingly I have never received these texts but yet they are flagged on my bill as 700034624. I have also checked my bill and have never sent a text for such services / short codes
I have spoken to THREE different T-Mobile customer service operators (each on separate occasion), all three have given me three different dates that I had �supposedly� subscribed too, which does not correlate to what I see on my bills.
The general perception is that T-Mobile don�t want to help. The advisors have given me inconsistent information, each time when I prompt them as to when I supposedly subscribed � A massive cause for concern. My solicitor has advised me that T-mobile could be complicit in fraud which is a breach of the 1968 Theft Act as they are unable to show an audit trail proving that I subscribed to these services.
I would like these premium text services STOPPED / BARRED. Each T-Mobile advisor says they have put a bar on this but when I call in another time, the advisor says there is no bar.
This leads me to think that the previous advisor lied in order to end the call prematurely.
These messages are costing me on average �30 - �40 a month, bringing my monthly bills to around �60 - �70 for the last three month. This is almost TRIPLE to what my average bill has been prior to these charges.
T-Mobile is charging me for a service I did not request.
My company solicitor said that this is in breach of the Privacy & Electronic Communications (EC) Regulations 2003. (You did not give them explicit permission to send you text messages and you did not meet all 3 conditions for an implicit opt-in.)
T-Mobile advisors will not block these numbers, despite claiming that they have � Allowing the abuse to continue
The T-Mobile advisors have said it a third party that charges them, which in turn t-mobile charges me. They have given me the details of the company (Zamano) sending the messages.
I PAY YOU, THE SPAMMERS ARE YOUR CUSTOMER AND YOU ARE DEDUCTING THIS MONEY WITHOUT MY AUTHORISATION
I have requested a STOP ALL and have rang their offices, whereby they confirm that I am no longer subscribed to these services, yet I am still getting charged.
PLEASE CAN T-MOBILE STOP THESE MESSAGES OR STOP CHARGING ME FOR THEM
The last advisor I spoke to said they will change my number free of charge, however I would like a BAR to be put in place as I rely on this number.
I am appealing to your better nature and am asking if you could please put an end to this perpetual misery. I am aware that you, as the network operator receives revenue from these illegal and fraudulent messages and as such have a duty to investigate this issue.
As a long term loyal customer, please can you look into this immediately. Please can you put a stop for future charges (I was assured by the last advisor that T-Mobile will not charge me again. The advisor name is Angela and her team number is 7. She refused to give me her surname and refused my request to speak to someone senior but said she has documented this on the case notes).
My next course of action is to get my solicitor to lodge a complaint to OFCOM should T-Mobile continue there lack of response / willingness to help.
T-Mobile has provided a great service in the past and I hope that we both can resolve this issue in a prompt manner. I know T-Mobile are able to put a block on ALL types of unsolicited messages, but are reluctant to do so due to the obvious revenue it generates.
I only want to STOP / BAR these type of services / charges and to also look into refunding these costs I have occurred over the last four month (since it began). Again, I have not received these messages on my phone but my bill says otherwise (for example, it states on my bill that 3 messages were sent yesterday, however I have not received them physically on my phone).
I know that this a known problem but I would appreciate a prompt response
Re: 700034624 - Stealth Reverse charge SMS! HELP!! New metho
I suspect that these may be reverse charge WAP messages (cf reverse charge SMS) and your phone is not equipped (or set up) to receive them - though I'm not an expert in this particular area.
However, T-Moblie can stop these charges and can block them - they are (funnily enough) the only mobile network who will.
You can also send "STOP ALL" tto the number, although I'm puzzled by the number you have provided - are you sure this is correct?
You should also claim your money back - from T-Mobile. Insist on them telling you how you supposedly subscribed to this service (if they say you did). Don't let them try to claim that the problem is nothing ot do with them. T-Mobile collect the money on behalf of the crooks and pass it on to them. They know exactly who they are and exactly how crooked they are.
If the firm spamming you really is Zamano, they have a long record of premium rate crime.
Best of luck
Mike
PS report this problem to PhonePayPlus:
http://www.phonepayplus.org.uk/consumers/complain/default.asp
At 11:54 21/02/08, ourproject wrote:
Hi All,
On my T-Mobile bill I am being charged �1.50 a time from 700034624.
T-Mobile has said this is the known zamano / reverse premium rate SMS messages going around.
HOWEVER
I never actually receieve any text messages!!!!!
I can not find any information on this site or google about 700034624.
They have been appearing on my bill 3 times every 4th day, �1.50 a time and at the exact time of 16:45.
Yet I have not received any messages!!!!!!!!
Is this a new scam / method?
Please please advise.
T-Mobile are unwilling to bar the account, unwilling to help claiming I have signed up to these services (believe me, I didn't nor did anyone else). I cant cancel my line as im still tied into a contract - I think I might have to change my number...
700034624 - Stealth Reverse charge SMS! HELP!! New method!!!
Hi All,
On my T-Mobile bill I am being charged �1.50 a time from 700034624.
T-Mobile has said this is the known zamano / reverse premium rate SMS messages going around.
HOWEVER
I never actually receieve any text messages!!!!!
I can not find any information on this site or google about 700034624.
They have been appearing on my bill 3 times every 4th day, �1.50 a time and at the exact time of 16:45.
Yet I have not received any messages!!!!!!!!
Is this a new scam / method?
Please please advise.
T-Mobile are unwilling to bar the account, unwilling to help claiming I have signed up to these services (believe me, I didn't nor did anyone else). I cant cancel my line as im still tied into a contract - I think I might have to change my number...
is there anyone out there who can shed light on the matter
It is very easy to shed light on this matter:
Mobile interactive Group are crooks who (like most "premium rate" firms) make a living by (amongst other scams) sending out unsolicited reverse charge messages to people like you. They either generate the numbers at random or buy them from other crooks.
Vodafone know that MIG and the other PRS firms they deal with are crooks, but they don't care because they get a cut themselves.
PhonePayPlus knows that the PRS sector is rotten to the core but pretends that everything is fine because it occasionally fines the crook a tiny percentage of their stolen money and uses these proceeds of crime (along with an industry levy on the "honest" firms - of which there seem to be exactly zero) to finance the salaries of its own staff.
Write to your MP. Report MIG to PP+ (for what little good it will do). Text STOP to the number you are receiving the spam from, and demand your money back from Vodafone - refuse to let them force you to deal with the crooks on whose behalf Vodafone launder the stolen money.
Horrendous time with Vodafone � Part of The Story
I have been a Mobile Phone owner for over 15 years with the same Cell number and have had NO problems whatsoever and certainly no JUNK calls. My Cell number is known to only a few people (3) as it is used for a specific purpose. Towards the end of October 2008 the phone was left on to receive calls/texts from one recipient ONLY.
I have NEVER given my Cell number to any other party whatsoever and the bona fide confidents have never passed my Cell number on. I was having a nice quite and a reasonably peaceful life and no problems with my Cell phone.
Apparently on 15 November 2007 16:53 I replied to a text message. I never received one, nor did I ever respond to this the FIRST one I have ever supposedly received from an outside agency! I am with Vodafone and they billed me 0.851 and have since told me that I sent the words PING to this agency. I never did so is there anyone out there who can shed light on the matter.
The agency in question is Mobile Interactive Group, www.gaysexchat. Their unpleasant staff brings the gay community into disrepute in their manner, attitude and the way they carry on.
Vodafone insults ones intelligence and I am positive all readers will know or not if they have written ping in response to any message, somewhat unusual to say the least! You try to get that through to their Customer Service or the Directors Office operatives, waste of time.
This was followed up by a text on 22nd January 2008 at 14:37 when I received a call from a No. 69001, (Mobile Interactive Group / Quadra where an individual called J F who could not care less that children would be exposed to material of this sort and failed to assist in anyway to trace the number), Welcome to Celebrities Exposed! I ignored this message. I then received a message from http://gsm.vc..... etc, I cannot see the rest of the details. I was infuriated as this was sent to all and sundry to include children. I have a Sony Ericsson P990i and I was instructed to open the flip. This then gave me a Vodafone screen asking me if I wanted to use this service. There were two buttons one to accept their service and the other to leave.
I pressed the one to leave and was immediately taken to another screen with clearly the unwanted Sex Vids. I have never used the internet or wished to do so on this phone. It is quite clear that Vodafone has now set me up with this system deliberately and dishonestly against my wishes, as confirmed by the Vodafone screen.
Vodafone is the only Company/individual who even knew I had a phone that was able to connect to the internet which was only recently changed! I have since had another 2 messages from a Mobile Tube on 7th February and so far today 12th February Vodafone do not have details of this company. It certainly looks as though my number has been passed down the line.
Vodafone are actually gaining revenue at the honest users expense. It is clearly against their wishes to prevent this sort of thing happening as it would put a dent in their revenue and of course upset the share holders!
We the undersigned petition the Prime Minister to Stop the ringtones scams going on and costing thousands of �'s of peoples hard earned money for nothing. More details
69669=Wireless Commerce UK LTD (WCL).
Mblox own WCL.
It was recently reported in "The Register" that the CEO of Mblox (Andrew Bud) was going into the mobile porn market. This was apparently because public compliants and media pressure shot his crazy frog text scam.
Andrew can be found at Icstis(on the committee).
If you believe his clients at Hardpix stole your money you could write him or email and ask him to return his share of the stolen money.
I have just received 2 texts / video Mobile Tube today. Vodafone informed earlier now escalated to directors office. mBlox & Vodafone have actually signed an agreement re these videos/texts. How about writing to mBlox directors and voicing our dissatisfaction!
mBlox Directors
ANDREW MAURICE GORDON BUD
PAUL MICHAEL ROBERTI
mBlox Directors - you could always write to them direct and put suitable comments on the outside of the envelope. Shame these individuals to act in a responsible manner. Their details are available from a public source.
Addresses removed - Grumbletext has a policy of not carrying home addresses of directors of companies, despite the fact that they may be in the public domain - Moderator
A company like Monstermob could pick a million random mobile numbers, steel �1.50 from each user and they're laughing all the way to the bank!! Its about time our government clamped down on premium rate services!!
Not sure what you mean by "could" here.
As for the government "clamping down" on the �1.6 billion theft known as "Premium rate services", the problem has been brought to their attention often enough and they have so far done absolutely nothing.
Everyone posting here should report their experiences to http://www.phonepayplus.org.uk/consumers/how_to_complain/form/.
Neither your MP nor PhonePayPlus will actually do anything of course (after all, the CEO of the biggest premium rate crooks "mBlox" sits on the board of the "regulators" PP+) but at least next time the press takes an interest in premium rate crime and starts asking awkward questions, it will be more difficult for those in authority to pretend that they did not know what was going on.
A company like Monstermob could pick a million random mobile numbers, steel �1.50 from each user and they're laughing all the way to the bank!! Its about time our government clamped down on premium rate services!!
I had a lot of trouble with MX telecom a couple of years ago, they bombarded me with text saying to go to a web link and download a pocketbabe. At first I ignored and deleted the text, then I checked my bill and realised each text was �1.50, whether it was opened or deleted. I finally traced pocket whatever! back to MX telecom, who said they would remove me from their list. I didn't get any text for about 12 months after that, that was until I changed back to O2 a few weeks ago, when I received a text from a different company. Hopefully I�ve sorted it out, but I�m convinced that these unscrupulous companies share or sell their data base, surely this should be illegal. These texts are unsolicited and I find it hard to believe that mobile phone service providers can't, or won�t, do anything about their customers being robbed. It seems that the only solution is to change your number to one that has never been used before, but this is very difficult when it is you business number.
I have just managed to stop all unsolicited texts to my phone by a lengthy process of letter writing, phone calls, texts and emails to numerous companies.
However, when I enter a new country I receive one of these texts, usually of an adult nature, when I arrive. I also receive one when I land in the UK. If anyone has any idea why this is happening I would be most grateful to hear from them. These messages are free, but are obviously obtrusive and unwanted.
Here's an example:
"Hiya its Lisa Im in bed with Sindy we are all over each other we are wet naked & so horny if u want 2 meet us or other local girls Text MORE to 69100 Free MSG".
81252 I too have recently received an unsolicited premium rate text from 81252. O2 said it originated from 60030 which is a company called m/blox.com. When I text STOP to this number I did get an acknowledgement back saying I was removed from there publicity list. I had a lot of trouble a couple of years ago with unsolicited text. I managed to trace the company back through ICSTIS. When I called them they were rude and told me I had signed up to a text bundle which was completely untrue, however I reported their rudeness to ICSTIS. I received a phone call from the company; they apologised for the rudeness of the member of staff and said I would be removed from their system. I didn�t have any trouble again until recently changing back to back to O2. I thing that these companies share information, or ever sell their data base to other companies, once they have your number you�re a target.
08451309911 If your gettin your credit stolen from you by ringtone cons which take about �1.50 cred eachtime and i had the same problem i sent stop 6 times and recived messages that said my service has been stopped and then i still recived the messages that took my credit i had �20 taken from My phone in 2 days but all you need to do is call 08451309911 its charged at local rates and u enter your phone number and operator and it it unsubscribes you from all companys that have your details .
This is the number for TPS. They cannot do anything about text messages.
08451309911 If your gettin your credit stolen from you by ringtone cons which take about �1.50 cred eachtime and i had the same problem i sent stop 6 times and recived messages that said my service has been stopped and then i still recived the messages that took my credit i had �20 taken from My phone in 2 days but all you need to do is call 08451309911 its charged at local rates and u enter your phone number and operator and it it unsubscribes you from all companys that have your details .
i dont have the text msg i received of them but i text stop to the company about three times and was still receiving messages of them taking away all my credit. i text stop again yesterday, however even though i didnt seem to be getting any more messages yesterday, they are still taking away my credit. i topped up my phone yesterday of �10 and i know have 83p on in and i know its not me using my credit as i still have few free text msgs left, and being a student i can not afford to keep topping up my phone with the chance of them robbing my credit within an instance. what else can i do?
You contact your operator and say your credit is disappearing. You aren't getting any service for it, whether requested or not, so you can't stop anything yourself. They are responsible for debiting your pre-pay account, so they have to know where the money is going.
Re "" posted by hannah00123 at 8:07 30/01/08 ...
You can look up the operator of the shortcode sending you the messages at
http://www.phonepayplus.org.uk/
Type the shortcode number in the search box at the top left of the landing page. You will then need to contactl the operator and demand a refund. Make sure you also call "Phonepay plus" (formerly ICSTIS) on 0800500212 between the hours of 8.00am and 6.00pm, Monday to Friday and report the problem.
You can also make a report on line.
One other thing, if you report the shortcode here, it is often the case that others then post about problems from the same shortcode, so if they bother you again, I hope you will post the mesage here too
i dont have the text msg i received of them but i text stop to the company about three times and was still receiving messages of them taking away all my credit. i text stop again yesterday, however even though i didnt seem to be getting any more messages yesterday, they are still taking away my credit. i topped up my phone yesterday of �10 and i know have 83p on in and i know its not me using my credit as i still have few free text msgs left, and being a student i can not afford to keep topping up my phone with the chance of them robbing my credit within an instance. what else can i do?
These people have stolen money from you. As long as people let them get away with it, they will continue stealing from others. PP+ can and do order refunds. Also, if you kick up enough of stink with Orange, they will cough up - they have a complete record of your calls even though you don't. They are complicit in this type of theft (like all the networks) and they know it. Orange would rather pay you �10 to keep you quite that have you shouting to your MP and anyone who will listen about your experiences. Go after the �10 and inform your MP anyway.
Mike
Ok will give it a go and contact orange again. I also still have the record of the text messages bubbletext have sent me over the past 2 months. Pleased to say I havent got a �1.50 text today so far. Normally get them in the small hours and its late afternoon now, so looks promising.
Thanks for taking an interest..
These people have stolen money from you. As long as people let them get away with it, they will continue stealing from others. PP+ can and do order refunds. Also, if you kick up enough of stink with Orange, they will cough up - they have a complete record of your calls even though you don't. They are complicit in this type of theft (like all the networks) and they know it. Orange would rather pay you �10 to keep you quite that have you shouting to your MP and anyone who will listen about your experiences. Go after the �10 and inform your MP anyway.
Mike
At 17:30 28/01/08, gocat wrote:
At 8:45 25/01/08, gocat wrote:
At 18:12 04/01/08, starkhechara wrote:
At 14:12 04/01/08, mavdo wrote:
Re "Bubbletext complaint STOP command not working" posted by starkhechara at 20:58 03/01/08 ...
You can contact PhonePayPlus.org.uk and complain over this company's non-compliance with the stop command. It won't get your money back, but they can get the texts stopped if you furnish them with as much information as you can. You can then pursue compensation for the costs incurred yourself, and PhonePayPlus should be able to give you contact information to achieve this, although I suspect you will be subject to the company's generosity (or not) over this matter. You don't sound as if you could afford the risk to pursue it in the small claims court, and you don't seem to have the proof at any rate. However it has taken you rather a long time to complain about it so I suspect a court may not lean favourably on historical charges. In order to protect yourself from future charges, I suggest you take a record from now of every text received - date, time, message content, short code etc - even if it is only on paper. This will help your case, and ensure they are more willing to comply with at least a partial refund.
cool thanks for that, the reason it took me so long to complain is that I didn't actually notice it was using up my credit, I didn't realise I was being charged each time they text me. I'm on pay and go so I don't get an itemised bill etc, I just top up when it runs out. As soon as I noticed I went onto the website to try and stop it and sent emails to bubbletext, I had never heard of the STOP command before, it was only cos I went into my local o2 shop and they told me.
I will keep a record from now on and get this sorted, many thanks
Ive had nothing but trouble with bubbletext.com since 14th november 2007. Every 2 weeks they are saying they have added further credits to my account and deduct �1.50. Ive tried STOP ALL , STOP , emailing them, snail mailing them, contacted payphoneplus but still no reply to any of the above.
Well payphoneplus still not got back to me but I emailed Orange again and this time they provided me with this adress [email protected] . Have emailed 2ergo and got a reply saying that they will take me off their list so shouldnt get anymore fortnightly updates which were costing me �1.50 each time. Next update was due tomorrow morning so we shall see. Said they cant help with refunds but only about �10 taken so far so will put that down to experience.
Re "Bubbletext complaint STOP command not working" posted by starkhechara at 20:58 03/01/08 ...
You can contact PhonePayPlus.org.uk and complain over this company's non-compliance with the stop command. It won't get your money back, but they can get the texts stopped if you furnish them with as much information as you can. You can then pursue compensation for the costs incurred yourself, and PhonePayPlus should be able to give you contact information to achieve this, although I suspect you will be subject to the company's generosity (or not) over this matter. You don't sound as if you could afford the risk to pursue it in the small claims court, and you don't seem to have the proof at any rate. However it has taken you rather a long time to complain about it so I suspect a court may not lean favourably on historical charges. In order to protect yourself from future charges, I suggest you take a record from now of every text received - date, time, message content, short code etc - even if it is only on paper. This will help your case, and ensure they are more willing to comply with at least a partial refund.
cool thanks for that, the reason it took me so long to complain is that I didn't actually notice it was using up my credit, I didn't realise I was being charged each time they text me. I'm on pay and go so I don't get an itemised bill etc, I just top up when it runs out. As soon as I noticed I went onto the website to try and stop it and sent emails to bubbletext, I had never heard of the STOP command before, it was only cos I went into my local o2 shop and they told me.
I will keep a record from now on and get this sorted, many thanks
Ive had nothing but trouble with bubbletext.com since 14th november 2007. Every 2 weeks they are saying they have added further credits to my account and deduct �1.50. Ive tried STOP ALL , STOP , emailing them, snail mailing them, contacted payphoneplus but still no reply to any of the above.
Well payphoneplus still not got back to me but I emailed Orange again and this time they provided me with this adress [email protected] . Have emailed 2ergo and got a reply saying that they will take me off their list so shouldnt get anymore fortnightly updates which were costing me �1.50 each time. Next update was due tomorrow morning so we shall see. Said they cant help with refunds but only about �10 taken so far so will put that down to experience.
Re "Re: MX TELECOM" posted by mike.ward at 20:13 25/01/08 ...
I have looked at ICSTIS website and have found that MX telecom have been reprorted and supposedly suspended from business twice aleady until they "are compliant", whatever that means,,, the short code is 69944 which when I checked is listed as BLUESTREAM but further delving shows it is actually MX TELECOM,,,,thanks for advice will email tmobile now
So you've spotted it too!
Yep, it works like this ..........
In the real world, if I go out burgling houses one night with Doug Piranha, the next night with Dinsdale Piranha, or I go out on both nights with Doug and use a jemmy on the first night and a hacksaw blade on the second, the legal authorities (should they catch up with me) would (I think) take the view that these were all repeat offences.
Phonepayplus (the body charged with policing premium rate) sees things in a very different way. If a Service Provider (say MX Telecom) teams up with a Content Provider (say Bluestream) to send (say) unsolicited reverse charge SMS jokes, this is one offence. Sending unsolicited jokes with (say) CP 2Comm would be a completely different matter, as would (say) sending unsolicited tarot with the CP Bluestream.
In other words, the "bars" or "suspensions" which PP+ imposes are entirely meaningless. The SP simply teams up with a new CP or begins a new "service" and carries on as if nothing had happened - as you have found to your cost. Okay, the SP has to pay fines every so often, but these are paltry compared with the money made from PRS scams.
PP+ behave like this because several of their board members are (or have been) personally involved in PRS crime. PP+ are concerned to maintain the fiction that the industry is regulated and they hope nobody will notice that it isn't - in any meaningful way. It is less clear why Ofcom and the police turn a blind eye, but they do. The Department for Culture Media and Sport - who have to take a great deal of responsibility for the current mess - was (under Tessa Jowell) unduly influenced by PRS and related gambling interests. It remains to be seen what the new incumbent Andy Burnham will do - although he used to work with Ms Jowell.
Things will only change when enough people complain to their MPs and parliament take an interest in all this - as they were forced to over TV based PRS.
(In case anyone thinks I am exaggerating here or making anything up, detailed references and evidence for all of the above claims can be found at the non-commercial consumer site: http://www.the-scream.co.uk/forums/f30.html?)
Re "Re: MX TELECOM" posted by mike.ward at 20:13 25/01/08 ...
I have looked at ICSTIS website and have found that MX telecom have been reprorted and supposedly suspended from business twice aleady until they "are compliant", whatever that means,,, the short code is 69944 which when I checked is listed as BLUESTREAM but further delving shows it is actually MX TELECOM,,,,thanks for advice will email tmobile now
Before they pay your money to the crooks, T-Mobile take their cut. T-mobile (and all the other networks) have been told by the police that doing business in this way with known crooks is illegal. Unfortunately, the police have also made it clear that they are not going to enforce the law any time soon. Nevertheless, none of the network providers are in any hurry to have their position examined in a court.
In any case, you are in dispute about your bill. Pay the amount you agree to and make it clear you will not be paying the disputed amount. Stick to email (or snail mail) so that you have a record of correspondence. If they start to get heavy, write straight back and make it clear that you are still in dispute. Once you have argued with T-Mobile for 12 weeks, you can go to Otelo and have them try to resolve the dispute. Make it clear to T-Mobile that you will go to Otelo if they are still demanding the money after 12 weeks.
Remember, they want money from you. They have to establish that you asked for the goods, that they delivered the goods, and that the goods were fit for purpose. You do not have to prove anything.
last month (december) in a four hour period on one day I recieved 130 premium rate messages from MX TELECOM I did not open any of them and phoned my provider (T-MOBILE) and informed them of what was happening and they put a stop on this company
I have recieved my bill from T-MOBILE and included is a bill for almost �250+vat for these calls, they claim that I triggered these messages by asking for some service from this company which I refuted ,but T-mobile refuse to have anything to do with my complaint and have stated that I must settle this account and claim any refund from MX TELECOM
Tmobile provided a contact number for this company , which I have called numerous times to no avail and repeated emails have also had no responce
does anyone know of any further action I can take to recover my money ,as I see no way out of paying ,as t-mobile have warned me that non settlement will result in court action
I have noted that many people are suffering scams of one sort or another but have not seen any posts that indicate such an amount in such a short period
MX Telecom are (like almost all premium rate firms) crooks.
Do not pay a penny!
Usual advice:
Complain to Phonepayplus.
Write to your MP.
Keep on at T-Mobile - tell them you will not pay, that you demand compensation, that you will launch a small claim against them etc etc. Do not let them deny responsibility. They collect the money, keep it for a month, and then hand it to the crooks.
last month (december) in a four hour period on one day I recieved 130 premium rate messages from MX TELECOM I did not open any of them and phoned my provider (T-MOBILE) and informed them of what was happening and they put a stop on this company
I have recieved my bill from T-MOBILE and included is a bill for almost �250+vat for these calls, they claim that I triggered these messages by asking for some service from this company which I refuted ,but T-mobile refuse to have anything to do with my complaint and have stated that I must settle this account and claim any refund from MX TELECOM
Tmobile provided a contact number for this company , which I have called numerous times to no avail and repeated emails have also had no responce
does anyone know of any further action I can take to recover my money ,as I see no way out of paying ,as t-mobile have warned me that non settlement will result in court action
I have noted that many people are suffering scams of one sort or another but have not seen any posts that indicate such an amount in such a short period
Re "Bubbletext complaint STOP command not working" posted by starkhechara at 20:58 03/01/08 ...
You can contact PhonePayPlus.org.uk and complain over this company's non-compliance with the stop command. It won't get your money back, but they can get the texts stopped if you furnish them with as much information as you can. You can then pursue compensation for the costs incurred yourself, and PhonePayPlus should be able to give you contact information to achieve this, although I suspect you will be subject to the company's generosity (or not) over this matter. You don't sound as if you could afford the risk to pursue it in the small claims court, and you don't seem to have the proof at any rate. However it has taken you rather a long time to complain about it so I suspect a court may not lean favourably on historical charges. In order to protect yourself from future charges, I suggest you take a record from now of every text received - date, time, message content, short code etc - even if it is only on paper. This will help your case, and ensure they are more willing to comply with at least a partial refund.
cool thanks for that, the reason it took me so long to complain is that I didn't actually notice it was using up my credit, I didn't realise I was being charged each time they text me. I'm on pay and go so I don't get an itemised bill etc, I just top up when it runs out. As soon as I noticed I went onto the website to try and stop it and sent emails to bubbletext, I had never heard of the STOP command before, it was only cos I went into my local o2 shop and they told me.
I will keep a record from now on and get this sorted, many thanks
Ive had nothing but trouble with bubbletext.com since 14th november 2007. Every 2 weeks they are saying they have added further credits to my account and deduct �1.50. Ive tried STOP ALL , STOP , emailing them, snail mailing them, contacted payphoneplus but still no reply to any of the above.
Re: PhonePayPlus (Icstis) fine is part of the scam
Re "Re: PayPhonePlus (Icstis) fine is part of the scam" posted by sharyn48 at 17:21 14/01/08 ...
Quote:
A meeting was held back in February 2006, called for by The City Of London Police. It included representations from all the Networks, Ofcom & Icstis. The Networks were 'warned' that if they continued to do business with companies that are known are to be involved in such scams/fraud the Networks could be held liable for action against them under the 'Proceeds Of Crime Act'. I was informed by the CoL Police that a change of law is needed to enable them to act against the scammers. No legal action has ever been taken against the Networks, yet they continue to act as collection agents for the scammers, take their cut from the �1.50 charge for the scammed text and deny knowledge of any such scams. They also employ the same companies to supply content on their mobile web site. TANLA MOBILE have access to all our mobiles under an agreement with o2 & PAYFORIT.....
Today PhonePayPlus (Icstis) took �74,000 as their share of the current Industry withheld scam money (but Icstis has promised to funnel it back into the Industry in way of a reduced annual levy).
If these monies were the subject of 'Proceeds Of Crime Act', the Industry and Icstis would not be allowed to touch it.
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