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SOS Premium Rate

Grumbletext's initiative 
to help consumers fight premium rate scams

 
 

links to other SOS Premium Rate pages..

How did they get my number?

 

This gets people every time. This list is not exhaustive but I believe includes the main ways an unsolicited text ends up on your phone:

1) Some unscrupulous vendors of mobile ringtones, games, and/or logos are strongly suspected of selling lists of valid mobile numbers - the threat of detection and penalty is very low. It isn't unknown to hear of industry insiders suspecting that the big 5 UK mobile operators have themselves sold such lists, at least in the past. My personal view is that the rewards would not be considerable enough to make it worthwhile for the large operators, and besides I don't have a shred of evidence to support this view. However, when it comes to smaller companies then the incentive is clearer - I have already been phoned by a list broker asking if we have lists of mobile numbers to sell - which, of course, we don't! And, to underline that last point, my direct telephone number is included in our privacy policy and on the message submission page

2) The scam promotions themselves generate new numbers from the very consumers who are getting fleeced by them - often when you phone one of these scam premium rate lines, half way through the call, one is very often required to punch in someone else's mobile number on a 'tell a friend' basis. Whilst some may have the nouse to put in a fictitious number, many people will put in a real number, either because they do not yet suspect that the whole promotion is a sham, and/or because they are aware that they have already spent a fair bit of money on the premium rate call, and do not want to risk things going wrong, being unaware that the service is probably not smart enough to detect whether the number they put in is valid or not

3) lastly, in many cases they won't have specifically 'obtained' your number at all - their computers, which send out the text messages, will send in their tens and hundreds of thousands to sequentially generated numbers which are random suffixes to any known mobile number stem, the first 5 digits. To a UK text user this might seem uneconomical at UK retail text prices of 8-12p, but many of these scam promotion texts get sent out of foreign-based messaging centres for a fraction of the cost, as low as 1-1.5p, and even if they are sent out of the UK, the typical cost of bulk-sending SMS messages is in the region of 3-5p. When the messages are sent from abroad, this also explains why many of them arrive on people's phones in the middle of the night and why the time it was sent may appear to be 'in the future' - because that's the time it actually is in India for example..

Next page.. Lots of normal sane people fall for these scams.. why?

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Unwanted premium rate text services - the good news.. how you can stop them

STOP command not working? Use our new STOP non-compliance reporting tool

Help us with..
 

Getting unwanted text messages? An intro to SOS Premium Rate..

How did they get my number?

 

Is it costing you money? 090 numbers and 5 digit text numbers - a simple guide to recognising what is and isn't premium rate.. .

 

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What you achieve by reporting premium rate scams here on Grumbletext and to ICSTIS, the regulator

Press release 3/4/04: Grumbletext points the finger at big UK telecoms companies



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