The table below shows the latest few posts on each of our two forums, 'General Consumer' and 'SOS Premium Rate'. It's just there to give you a feel for Grumbletext - yes, if you know what you are looking for you can follow links from it, make posts etc but if you are new to Grumbletext we suggest you start with one of the links in the 'How to get started' section above.
Grumbletext uses and recommends Geobytes' IP Location Services URL: http://www.geobytes.com/IpLocator.htm
The Social Media People - Net66: NOT RECOMMENDEDWhen The Social Media People branch of Net66 seemed reluctant to provide any real proof that they'd actually done my Facebook ads I got suspicious.
I looked on the internet and found lots of information which confirmed my worst fears.
Certainly I wouldn't use them again, nor recommend them.
Did not deliverI was promised 100,00 impressions on Facebook, 500 likes that weren�t delivered and promised regular contact. They inferred business was inevitable, but google analytics shows no extra hits to my site.
I've asked friends of mine to look out for the promised advert but nobody has seen anything of yet so I'm assuming that nothing has been posted.
I�ve now been forced to change my credit-card details to be on the safe side. I�ve heard stories of repeat payments being taken. I would never do business with them again and sugest that others check them out very carefully.
Leigh-Anne
The Window Company Manchester Are GoodPost Removed by Moderator.:
Positive posts made by executive officers of the company mentioned are considered to be "Astro-turfing" and are a blatant breach of the Grumbletext AUP.
I will leave it to members to decide how this reflects on a company that behaves in such a manner.
Daniels Silverman & Net66Recently Daniels Silverman Ltd. pursued some ex-customers of
the heavily criticised 'Net66' (also trading as 'The Social Media People)
Many (at least) of those ex-customers of Net66/TSMP didn't pay, but are no longer being pursued.
Their cases could be an example to anyone else experiencing such demands.
Contact me, Tom Faulkner, if you wish.
Net66 which trades as 'The Social Media People' - Know this!Net66 Web Services Ltd. (Also trading as 'The Social Media People'.)
has been heavily, extensively and justifiably criticised for its business methods.
Until recently there were over 60 posts on this website which have been removed, apparently because of 'legal action'.
The 60 posts told a consistent and credible story.
I've been a customer of Net66, and based on my experience (supported by extensive documentary and recorded evidence) I'd recommend that Net66 should not be high on anyone's list of potential suppliers.
My name is Tom Faulkner. If anyone wishes to contact me for further information I'd be happy to provide it.
UKhost4u.comI am a disgruntled customer of this organisation. They state on their website that they are "the premier web hosting company in the U.K". However, they are in fact a sole trader not a company - even though the owner - Mr Paul David Hughes - calls himself a "managing director". The testimonials on the website start with one by his company accountants, who not surprisingly think the sole trader offers excellent service. It is highly unusual for an organisation's accountants to make such testimonials and one has to wonder why they do so?
This organisation uses "automatic renewals" to entrap customers without informing them that the renewal is due. Most unusual in my opinion.
My advice is steer clear of this organisation. They are wonderful in the first year in terms of support but the moment you query charges etc they become extremely aggressive and totally unhelpful.
Re: 1&1 Internet is a terrible service[quote="At 23:27 02/04/11, andrewedmondson"]I've just sent this letter to Trading Standards UK. 1&1 Internet are a bunch of charlatans.
Dear Trading Standards
Andrew,
I am having the similar issues with 1&1. Did you have any joy with trading standards.
Tom
Re: Orchard House WindowsDear Neville & Bs123: thanks so much for this thread. Good thing I checked out this Steve Clark & Orchard House on google before hiring them for our job. I found them through ServiceMagic.com. Thanks again. Was already scammed last year by a wood flooring company & would have been extremely gutted to be hoodwinked again.
EA TennisI have been trying to get a refund of �30 since October 2011 (6 months to date). My daughter couldn't cope with the tennis classes after school as she was exhausted. So far we have had the following assurances:
the cheque's in the post
the cheque will be left at your daughter's school
the cheque's in the post.
NOTHING SO FAR and they just did a tennis assembly with my daughter's school. I'm going to complain to the school about them now. I have had it.
But if it wasn�t for National Homebuyers, people who are in financial difficulties wouldn�t be able to sell their property�s. People who are getting repossessed would be in an even worse situation if National Homebuyers didn�t provide the service we offer. People contact us who are having difficulties selling their property�s and we are here to help, we buy the property directly from them. The fee is fully refundable on completion of sale and we pay �1000 towards legal fees, so there is no cost incurred for the vender throughout the whole sale of the property. We are the cash buyer, if we were such a 'scam' we wouldn�t still be in business we have been running for the last 10 years. If we were to be offering ridiculous offers no one would be accepting them we wouldn�t still be running as a company. We make it transparent from start to finish that we pay under market value and we are guaranteed to purchase the property. We state very clearly how we work as a company when you contacted National Homebuyers and if you wasn�t happy with the service you shouldn�t have booked a valuation. We also advertise on TV which is very strict and our offerings have to be verified by Clearcast, so if there was issues they wouldn�t let us advertise.
Accident claim SMS from 07501062468From 07501062468 on 17th April 2012
"URGENT: We have been trying to contact you regards your recent accident; you could be due up to �1,500 in compensation. Reply CLAIM for info, STOP to opt out."
I replied with "CLAIM" to find out who replies. The original spam SMS was almost certainly sent by Sellers Griffin, but they will have sold the lead on to another company. See my main post for information on who Sellers Griffin are:
http://www.grumbletext.co.uk/vt.php?p=23730
A few days later the matching phone call from 07949126211 from someone called Lewis (Louis?) representing "Injury Claim Line". I gave him details of a fake accident and he proceeded to tell me to claim that I had whiplash symptoms, even though I stated I had no injuries. Very naughty.
After that phone call finished they passed my details to a company called "Direct Assist" (www.directassist.info) who, kudos to them, refused to take my case when I said I had no injuries. They are currently refusing to tell me which company sold my details on to them though, so I'm going to have to send them an official request under the Data Protection Act to force it out of them.
I have also reported the original number to the Vodaphone Nuisance Caller Bureau who say they are taking action against the senders. Use this to find which network a number is on:
http://www.aql.com/sms/network_lookup.php
Re: Pension Review LineRe "Re: Pension Review Line" posted by Sapient at 19:03 19/04/12 ...
Download the Privacy and Electronic Communications complaint form which you will find near the bottom of the ICO page that you posted a link to.
Send it to:
First Contact Team
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF.
Or call the ICO and talk to one of their very helpful staff. explain that not only have you had this call on your TPS registered number, but it seems that your data is being sold by this broker for uses that you have clearly indicated you will not permit (telemarketing)
Re: Pension Review LineHow do you get the ICO to make a "decision" on a company?
This page seems to indicate that they want telemarketing calls to go to the TPS and it's not clear what route to take to report a "lead" selling company like Sellers Griffin:
http://www.ico.gov.uk/complaints/privacy_and_electronic_communications.aspx
I recently got an illegal cold call from a company called Pension Review Line (www.pensionreviewline.com) phoning from 01618333383. Illegal because I am registered on the TPS. This is the company:
Pension Review Line
5Th Floor Quay House
Quay Street
Manchester
M3 3JE
United Kingdom
They claimed that their call was not illegal because they had bought my number from a company called "Sellers Griffin". No idea why they think that legalises it.
Sellers Griffin
Peel House
30 The Downs
Altrincham
Cheshire
WA14 2PX
Phone: 08448770037
That company seems reluctant to have any contact with the outside world. No easy to find phone number, E-mail address or web site. Perhaps they realised people don't like having their personal phone numbers sold to telemarketeers?
The owners of Sellers griffin are Will King and Jamie Cordingley:
http://www.linkedin.com/pub/jamie-cordingley/36/473/107
http://www.linkedin.com/pub/will-king/10/2aa/83b
Note that I would avoid using any company who decides to promote their business using illegal cold calling. Avoid Pension Review Line.
Have you reported this call to the ICO? I have had a couple of companies claim that calls to my TPS registered numbers were not illegal.. a view not shared by the ICO in subsequent decisions.
I would be tempted to test their assertions about the legality of the calls, along with the data handling practices of the data farmers they are buying nuisance lists from. The ICO is there for just this sort of thing.
700134473 premium textsMy daughter is receiving texts from this number (700134473) and I am being charged �1.50 a time, resulting in over �20 per month. I have done searches and this number seems to have no origin! Can any one help? I'll be gathering more info from my daughter when she's home and contacting Phonepayplus as Virgin mobile has advised me to do, as they refuse to refund the charges. I am not happy about this...not one bit!!
700034369I will update on the text message as i can't remember them, i just deleted them as i didn't realize i was being charged �1.50 p/message. I phoned Virgin and they looked it up for me, it would appear lots of complaints are being made about this number. They can't stop it so i've been told, i have to contact the originator.....great help (
I was told it's come from www.dialogue.co.uk but when i type it in the end changes to .net...not sure if it's the same people :S
I've tried texting STOP and STOP ALL but then received a report saying " THis is not a UK number" and " please check destination number".
It's costing me a fortune and i just want it stopped (
Please help.
Thanks.
Hutchinson Three UK - ComplaintI have been with Three since 2003 and in October 2010 I was upgraded to the One Plan. However, they offered me a HTC Wildfire, which constantly froze and went into repair three times. The latter time was the last straw. I sent it in for repair in August 2011 and they managed to loose it on their repair line.
I complained on numerous occasions and it fell on deaf ears. I finally complained to the Executive Office, who gave me a Samsung Galaxy W in December, by which time I was totally fed up and had complained to the Ombudsman. In February, the Ombudsman made a final decision in my favour and awarded me a new phone, a letter of apology and �40 compensation.
Three reluctantly agreed to this and on the same day as confirming that they would not challenge the decision, they wrote to me saying they were terminating my account and gave me 30 days notice. I complained to the Ombudsman but he said he was powerless to do anything. Three have now terminated my account.
So watch out, if you are successful in securing a victory against Three, they will terminate your account.
The matter has got even worse! Due to the problems which I had with Three, they had given me some credit on my account. Furthermore, the �40 compensation awarded by the Ombudsman was also credited to my account. At the time my account was terminated, i told three that I wanted the credit sent to my bank account. They agreed and said the payment team would be arranging this. Three weeks later, I am now told that they will not be giving me the money as it was a credit from Three and not paid directly from my bank account. This also includes the �40 compensation awarded by the regulator! Surely this can not right. I am writing to the parent company and the press today.
Money Returns (All About Savings)8075007500919548 07500919548 This text arrived on my phone a few days ago from 07500919548: "IMPORTANT - You could be entitled up to �4856 in compensation from mis-sold PPI on credit cards or loans. Please reply PPI for info or STOP to opt out"
I replied "PPI" to see who called back, it turned out to be a company called "All About Savings" (http://www.allaboutsaving.co.uk, company registration: http://www.companiesintheuk.co.uk/ltd/all-about-saving) run by CIARAN HAMILTON and PETER JOHN COOKSON. I gave them some false details to see what would happen.
The way it works is that they sell the details on to a company called "Money Returns" (http://www.moneyreturns.co.uk on 01254685607 and 01254685630) who say that they have been sold "opt-in" numbers. They send round a representative (e.g. Gary Bushnell in Cambridge) to talk to you. They then sell the details to "Key Financial Claims" (http://www.keyfinancialclaims.co.uk on 08455190824) who would take the case, if it were real.
If you want to mess up their business model then do the same as I did, tell them you are self-employed and have PPI on a couple of credit cards and a mortgage, but give them an address that doesn't exist.
I have written confirmation from All About Savings that the company which is actually sending out the junk texts is one called Sellers Griffin. See my other post for more information about that company:
http://www.grumbletext.co.uk/vt.php?p=23730#23730
I do not recall getting the two text messages but on the 9 an10 March I am billed �3 each for the two messages.They originated from 700038137. I contacted Virgin Mobile who advised me to text back STOP which I did. I then receoved a flurry of messages saying the number was incorrect. I was afrais I might be billed for these. I contacted Virgin Media again who referred me to some organisatio called Phone Pay Plus which I have done. I still wait to hear from them. I asked Virgin to block the calls but they said they could not do this. I pointed out that that whoever was doing this is committing theft. I am not happy with Virgin and I want a refund. I am a 70 year old pensioner and cannot afford this having bailed out several banks for the government. Why is it easy to poop on honest people while the law protects scum.
Avoid batteries-man!!!!!Avoid batteries-man like the plague. This is a very dodgy online company selling replacement laptop batteries and the like. Their prices are very competitive but the company is a joke. It even claims to work out of a warehouse in Mayfair, London. Yeah, plenty of warehouses in Mayfair! If your battery does eventually turn up after a long wait, it is likely to be sub-standard and may not work at all. Be safe. Avoid companies like this, spend a little more money and use reputable companies. They also go under the name of batteries-man.co.uk
They may also operate under different names.
Avoid batteries-man!!!!!!!
Unless you wish to waste money. In which case, this is the company for you.
07624803041 Re "" posted by aldermoor11 at 22:51 18/02/12 ...
Hi friends,
Any of you know received SMS from the numbers 447624803040,; 07624803041,07624803042,or 447624803043?
Please let me know if you did. I am still waiting for the police to trace the account
who used the site. The company refused to get me any details. I think these
SMS are created from outside UK as the SMS global is not a UK company.
Please help with any clues. Your help will benefit all those affected by
these unresponsible who harrasing others.
Thanks friends.
07624803041 Re "" posted by aldermoor11 at 22:51 18/02/12 ...
Hi friends,
Any of you know received SMS from the numbers 447624803040,; 07624803041,07624803042,or 447624803043?
Please let me know if you did. I am still waiting for the police to trace the account
who used the site. The company refused to get me any details. I think these
SMS are created from outside UK as the SMS global is not a UK company.
Please help with any clues. Your help will benefit all those affected by
these unresponsible who harrasing others.
Thanks friends.
SCAM TEXTS / CALLS - BBC DOCUMENTARY07534476984 The BBC are producing a documentary about people who have received texts messages and cold calls of a scam nature.
If you would like to tell BBC of your experiences of receiving scam calls/text, then please either email Alex at [email protected] or call him on 07534 476984.
Regards
Alex
Re "" posted by aldermoor11 at 23:17 28/01/12 ...
Just to update you friends. SMS global has confirmed that the numbers
where I've receIved the messages from are belong to them.
They said they have blocked the account that caused me distress for
weeks. Anyone who received messages from same website,specially
from the numbers +447624803040;+447624803041; +447624803042;+447624803043 could you please let me know?
Thanks guys.
Re: 700044050Re "700044050" posted by Martin D at 20:34 14/02/12 ...
I ran the number through the Phonepayplus checker - it is unrecognized as I expected - as far as I am aware - it is the wrong format for a UK shortcode.
The checker gives a number to contact the regulator on - it would be a good idea to notify them of this problem they can be reached on 0800500212.
700044050my daughter recieved 4 texts from this number 700044050 charged at �2.00 each. Have tried texting STOP back to the number but texts bounce back undelivered
Regards
Martin D
Re "" posted by warweezil at 16:58 29/01/12 ...
Thx, will call them.
I did find them when I did google search.
I do not think they run web based SMS service. But I shall give it a go.
Thx
Sam
Re "" posted by aldermoor11 at 23:17 28/01/12 ...
I ran the number through an on-line checker and got this result.
Quote:
(Number)076248 :(Locality or Use) Paging Manx Telecom: (Service) Mobile 2G/3G: (Charging Band) FM1 O2 Mobile: (Operator) Manx Telecom:
So as at least part of that number block is registered to Manx Telecom I think your next move should be to ask Manx Telecom if they can confirm that the numbers in question belong to them.
Hope this helps.
You have a problem with a company which you want to sort out
We always recommend posting some information about your problem on our forum - you get back at the company by warning others about them, and you may also find people respond to your post with useful information
You can also search on Grumbletext to see what useful information other people have put up - maybe people have had exactly the same problems as you - start with the 'Search Grumbles' facility at the top left of any Grumbletext page, and if you need to refine your search click on Advanced Search (available just underneath 'Search Grumbles' on all pages) to find out how
Or, click here to find out more about sorting out problems with companies on Grumbletext
You have a complaint about a company which you would like to post on this website
Posting up a complaint about a company to let people know about your experience of them is very simple, just click the 'post message' link below to get the info on what to do. Do not use this link for matters to do with premium rate call or text problems (see below)
Grumbletext is very heavily covered by Google - your posts directly impact the companies which let you down by warning others not to do business with them
You have a problem with premium rate telephone calls or texts which you want to sort out
Grumbletext has a special section, called SOS Premium Rate, entirely devoted to problems with premium rate telephone calls or texts, including emails which promote them.
Posting the premium rate-related spam/scams/cold calls you've been subjected to and the problems you have had up onto the Grumbletext site is a great way to warn others not to fall for them, which stops the companies behind them making so much money
To get an overview of the issue and information on how you can deal with these problems click on the link below :
If you don't want an introduction or further inforamtion, to find out what we've got on the specific premium rate communication you are enquiring about, try doing a search in the 'Search Grumbles' box at the top of this (and any) page. Best thing is to try all or part of the premium rate number, typically beginning 09 and totalling 11 digits or in the case of texts, beginning usually with 8 (sometimes 6 or 2) and totalling either 4 or 5 digits
If you are familiar with premium rate matters and just want to make a posting on the latest one you received, please click the following link:
You have received a strange call, text or email and are wondering what it is and if it's a scam of some kind
Grumbletext has a special section entirely devoted to problems with premium rate telephone calls or texts, including emails which promote them.
If this is a new subject to you and you know little about it, you will want to get an overview of the issue and information on how you can deal with these problems - please click on the link below :
You are looking for information before buying or you're just browsing
We have a powerful search engine on every page of Grumbletext - the 'Search Grumbles' box at the top left of every page. If you are trying to find information on a company or topic, that's the best place to start. You can refine your searching by clicking the Advanced Search link just below 'Search Grumbles' which tells you what refinements you can make - once you are familiar you use the majority of those refinements in the 'Search Grumbles' box.
If you are not looking for anything in particular but just want to look around the site, you could start by clicking either of the 'Intro to..' links near the top of the Latest Posts section above on this page. Equally, you could try our Frequently Asked Questions page, or just follow links on some of the subjects covered in the 'Latest Posts' section above to get a feel.
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